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MEASAT Partners Mudah Healthtech To Bring Digital Health Care Benefits To Up To 1 Million Rural Residents

Sihat Xpress telehealth service to be set up nationwide in underserved rural communities.

MOU exchange between MEASAT and Mudah Healthtech in Kg. Togop Darat, Ranau, Sabah. Centre standing: Flovia Ng, assistant minister of community development and people‘s wellbeing for Sabah. Seated from left to right: Yau Chyong Lim, chief operating officer, MEASAT Global Bhd and Dr Kantha Rasalingam, chief executive officer, Mudah HealthTech.

KUALA LUMPUR, May 17 – MEASAT Global Bhd – Malaysia’s rural broadband service provider – has teamed up with health care technology company Mudah Healthtech to offer the Sihat Xpress telehealth service in remote communities enabled by the CONNECTme NOW satellite broadband service. 

To mark the partnership, the two companies introduced the initiative and signed a Memorandum of Understanding (MoU) at Kg Togop Darat 1 in Ranau, the first rural Sihat Xpress site in Malaysia, serving as a proof-of-concept for improving rural health care through digital technology.

The MoU signing was witnessed by Flovia Ng, assistant minister of community development and people’s wellbeing for Sabah.

Through the MoU, MEASAT and Mudah Healthtech aim to provide digital health care services for up to 1,000,000 Malaysians in unserved and underserved rural and remote communities nationwide, leveraging on close to 4,000 CONNECTme NOW hotspots located across rural Malaysia, supported by MEASAT’s expansive rural distribution network. 

The MoU also sees the two companies committing to digitalise clinics with telehealth capabilities, enabling at least 1,000 doctors to support up to 2,000 Sihat Xpress rural telehealth kiosks to be rolled out at CONNECTme NOW sites within the next two years.

Via the Sihat Xpress initiative, villagers can currently use telehealth kiosks to conduct self-checking of their oxygen level, blood pressure and body temperature, besides consulting a doctor online on various non-emergency medical issues, such as minor illnesses and general health inquiries.

Other health checks that may potentially be introduced in the future include blood glucose testing. 

In the long-term, the telehealth kiosks can be a viable solution for mitigating health care delivery concerns such as alleviating overcrowding and long wait times at health care facilities; improving health literacy in rural communities by providing educational content; and reducing the incidence of non-communicable diseases, by empowering residents to take control of their health with basic health screening and diagnostic tools that enable timely interventions.

“As Malaysia’s rural broadband service provider, our collaboration with Mudah Healthtech for the Sihat Xpress rural telehealth initiative is part of our long-term effort to contribute to Malaysia’s national goals beyond providing telecommunications services.

“With CONNECTme NOW as an enabler, we empower rural entrepreneurship and connect residents to the digital economy via the KampungDigital365.com initiative, said Yau Chyong Lim, MEASAT chief operating officer.

“Here, we are enabling digital health care in rural areas for up to 1,000,000 unserved and underserved people through our CONNECTme NOW hotspots.

“Through digital health care, we aim to help reduce the health care delivery gap in remote communities, empowering rural residents to proactively monitor their health via routine checks and online consultations without spending time and money travelling long distances to a health care facility,” added Yau.

The Sihat Xpress initiative in rural areas is aligned with national goals to digitalise all health care facilities by 2030 to uplift service delivery, and the potential implementation of telehealth as a cost-effective method to address gaps in high-quality health care delivery in remote areas besides collecting data to support public health planning to achieve better outcomes.

“Mudah Healthtech is dedicated to revolutionising the way people access and manage their health. Our mission is to make health care more accessible, convenient and personalised for everyone, regardless of their location or socioeconomic status,” said Dr Kantha Rasalingam, Mudah Healthtech chief executive officer.

“We are pleased to partner with MEASAT to achieve further success for our mission. They are a like-minded partner with an equal conviction in the role of technology in empowering individuals, whether to take control of their health and wellbeing, or to achieve other goals. 

“Through our innovative solutions, we aim to bridge the gap between health care providers and patients, offering seamless and integrated platforms that facilitate communication, collaboration and care delivery.”

Acknowledging a health care service gap between urban and rural areas, caused by uneven distribution of health care facilities, including digital facilities and services, the aim is to address the geographical challenges faced by residents in isolated regions who typically travel for hours to receive health care, by increasing the number of health care professionals in remote areas and leveraging emerging technologies to digitalise health care services.

“In Sabah, the state government welcomes initiatives from private companies, such as MEASAT and Mudah Healthtech, that can help improve health care outcomes among the people,” said Ng.

“We believe that telehealth services through Sihat Xpress have a role to play in addressing the lack of medical professionals in remote areas and help residents obtain medical advice more conveniently without travelling long distances. 

“This is in line with our own efforts to send mobile laboratories to remote districts to conduct medical check-ups and our encouragement of integration and collaboration between the government, private sector and the public to increase awareness on health care and improve wellbeing.”

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